Promotion Daikin Malaysia POAS Consumer Trade In Campaign

Terms and Conditions for Campaign

The following terms and conditions (the “Terms and Conditions”) shall apply to Daikin Malaysia Sales & Service Sdn Bhd (the “Daikin Malaysia”) “Daikin Malaysia POAS Trade In Campaign”

Eligibility:

1. The Campaign is open to the following:

• All customers (end-users) aged 18 and above; and
• Malaysian citizens and foreign citizens who are currently residing in West Malaysia only(Air conditioning unit must be installed in West Malaysia together with the trade in unit)

2. Daikin Malaysia has the sole discretion to exclude any persons from participating in the Campaign without any obligation to furnish any notice and/or reason.

Campaign Period

3. The Campaign is open from 9 September 2025 to 31 December 2025.

Eligibility for the Campaign

4. Users must purchase SMARTKOOL , Basic Plan or Outright from Daikin’s Estore to be eligible for the Trade In Campaign rewards.

• Applies to all Cassette and Wall Mounted Models Air Conditioner purchased in Daikin’s Estore only.
• Must be a 1 – 1 exchange policy between 1 new Daikin Air Conditioner and Old Air Conditioner unit.
• Outright purchases must include installation package in order to receive the RM 150 TnG Cashback.

5. RM 150 TnG Cashback is only applicable at per unit basis. (eg purchase 2 SMARTKOOL Plan and trade in 2 old aircond units to receive RM 300 TnG ) and applies ALL AIRCOND BRANDS are eligible for trade – in.

• The redemption will be processed and reviewed by Daikin Malaysia Sales & Service and TNG e-Wallet RM150 Credit will be credited directly into Customer’s phone number that is registered with TNG e-Wallet within 30 working days, excluding weekends and public holidays once approved.

6. Users agree to handover all rights and parts of the old aircond units for trade in to Daikin Malaysia in order to receive the TnG Cashback.

Personal information Provided by Participants

7. Daikin Malaysia shall use and take care of any personal information Participants supply to it as described in its privacy policy and in accordance with data protection legislation. By participating in the Campaign, Participants are agreeable to the collection, retention, usage and distribution of the personal information in order to process and contact the Participants about the Campaign entry, and for the purposes set out herein.

8. The information may be utilized in the following manners:

• Details which consist of personal data provided by Participants may be used by Daikin Malaysia for the following purposes: –
  • The processing of your Campaign Participants;
  • The operations and process in this Campaign;
  • Updating our records about the Participants;
  • Market research and statistical analysis and surveys with the aim of improving Daikin Malaysia products and services;
  • For advertising and promotion purposes; and
  • For any purposes required by law or regulation.
• Daikin Malaysia may collect, use, disclose and share amongst themselves, Daikin Malaysia’s agents and respective service providers, the Participants’ personal data, including the photographs or audio-video or other recordings of these Participants (“Material”) for publicity and/or use in advertisements across all media, including, without limitation, in Daikin Malaysia’s publications, presentations, promotional materials on their websites, in its original or edited format, and whether to promote the campaign or otherwise without further notification, remuneration or compensation.
• Other than those individuals and entities mentioned above, or as informed from time to time, your personal data will not be revealed by Daikin Malaysia to any other outsiders, unless Daikin Malaysia has required your permission to do so.

General Terms and Conditions:

9. By participating in the Campaign, the Participant is deemed to have accepted and agreed to be bound by the terms and conditions set out herein and any other instructions, terms and conditions that Daikin Malaysia may issue from time to time.

10. Daikin Malaysia shall not be liable to any persons in the Campaign for any injuries, losses and/or damages in respect of, in connection with and/or arising from the Campaign.

11. Daikin Malaysia reserves the right to video, photograph, record and/or publish any Participants’ images and details for the purpose relating to the publicity of the Campaign without having to pay any fee or compensation to the Participants.

12. Daikin Malaysia reserves the right to vary and/or alter the term and conditions of the Campaign at any time without prior notification.

13. Daikin Malaysia’s decision of the Campaign is final and no appeals or correspondence will be entertained. The Participants shall accept and abide by any and all decisions made by Daikin Malaysia.

14. In the event of any inconsistency between these terms and conditions and any brochures, marketing or other promotional materials or communications relating to the Campaign, these terms and conditions shall prevail.