Perfecting the Air Stories

japan Japan

What does “Perfecting the Air” mean to Daikin?

Our society faces many serious issues, including climate change and energy shortage. Climate, regulations, lifestyles, and culture vary from country to country. To address these differences, specialized air conditioning solutions are required to achieve the ideal air for each location.

At Daikin, we develop and implement the most suitable business model in terms of Production, R&D, Sales, Service and Maintenance for each country and region. By catering to each unique situation while tackling climate change and other social challenges, Daikin strives for “Perfecting the Air” globally.

Senior Executive Officer
General Manager of Global Operations Div.

Yoshihiro Mineno

Interview

Q: What is your aim at Daikin?
Our aim at Daikin is to create new value by providing healthy and comfortable air to people while reducing the negative impact on the environment.

Q: How does being environmentally-conscious change the way you do business?
Our focus on developing environmentally-conscious technology has prompted us to “Produce and Develop near the market” around the world.

Q: How do you “produce and develop near the market”?
We built factories and R&D facilities locally to create products that cater to the needs of each market. Our service hubs are scattered throughout every country for easy access of local dealers, technicians and installers to learn professional services relating to the maintenance of Daikin products. We approach production, product development, sales, service and maintenance with a truly “localized” method.

Q: How is Daikin providing solution to each individual?
As we study how the air can improve concentration and sleep quality, we continue to develop value-added services to make the air more ideally suited to the environment they support. For example, by visualizing the quality of air with sensor technology, customers can have optimal control of ventilation and air purification. It is our mission to provide clean and safe air and space.

Q: What can we expect from Daikin?
We at Daikin would like to continue contributing to the reduction of climate and societal concerns by providing the most suitable air for each location by “Perfecting the Air”.
It is our mission.

Perfecting the Air is
Providing suitable air for every space in all the countries around the world.

japan Japan

Heat reclaim ventilation that can ventilate while maintaining room temperature
(fast development to meet the needs)

There is growing interest in ventilation as a preventive measure against virus infection. However, in Japan, the climate is hot and humid in the summer and dry and cold in the winter, so opening the windows and ventilating the room will not keep the room temperature comfortable.

Ventilation concerns were also felt by various shops and facilities. Therefore, Daikin developed a retrofit ventilation product to allow spaces with existing air conditioners to have ventilation. While ventilating, fresh air from the outside can come in while keeping the comfortable temperature. Shops, clinics, and elderly care facilities previously concerned about how to ventilate now benefit from and appreciate this product.

Daikin achieves both comfort and peace of mind by introducing temperature control with ventilation.

Product Planning Group

Keisuke Takigawa

Interview

The changes in room temperature due to opening windows for ventilation will increase the discomfort of people, especially in nursing homes and clinics where there are many elderly and sick people.

In addition, some customers of restaurants and beauty salons avoid visiting if these shops cannot maintain a comfortable temperature while taking measures to ventilate.

We have received feedback from customers who have used the system such as "Ventilation is achieved while the temperature remains comfortable," and "Thanks to visible ventilation measures, we have created an environment where our customers can use our services with peace of mind."

In the future, we would like to combine ventilation and air purifying technologies to provide a safe and comfortable space that suits the customer's industry and space.

Perfecting the Air is
Peace of mind and comfort

vietnam Vietnam

Mobile app to book professional technicians for transparent and reliable maintenance services

In Vietnam, consumers are increasingly concerned about the health of themselves and their families, especially fresh air. Air conditioning is often used for this concern, but there is a possibility for bacterial growth if not maintained regularly.

In the current maintenance market, technicians tend to be unprofessional and unequipped with the latest methods. Consumers are often faced with having to pay expensive costs for unnecessary and unexpected services. Therefore, many consumers hesitate to arrange maintenance of air conditioners.

Therefore, Daikin has launched a mobile app service that allows you to make reservations at anytime with only Daikin-certified personnel. Servicemen are trained to Daikin standards, so we can provide high quality maintenance services such as in-flight disinfection with high temperature steam, technology to minimize dust, mold, allergen substances, etc.

Furthermore, by clarifying the preliminary estimate and presenting it to the applicant, it is now possible to receive maintenance services with peace of mind. The app also offers services such as tracking maintenance history and, setting up alerts for the next maintenance appointment which will automatically pop up to notify.

Daikin will create an environment where people can continue to use air conditioners with peace of mind not only in terms of product value but also in providing maintenance services.

Team Leader
Residential Service Department

Doan The Dang Khoa

Interview

This easy-to-use app can connect customers and Daikin technicians just with a click.
Prices and ratings of technicians are transparently shown before booking so that customers can feel assured.

We particularly focus on recruiting qualified technicians selected by Daikin, having to pass training courses and examinations to meet Daikin's high standards of maintenance service.

They can perform not only basic maintenance but also advanced deep cleaning packages.

Being the 1st air conditioning maintenance service app developed by a top-notch air conditioning brand with 4 core values as convenient, professional, transparent and advanced technologies, and our app has received positive feedbacks from customers and the market shortly after launching.

It's an encouraging signal for us.

In the future, we will add-on a comprehensive insurance package, Daikin Care, to maintain customers’ peace of mind from any problems that might arise with their air conditioners.

We would like to contribute to keeping consumers in a clean and healthy atmosphere.

Perfecting the Air is
Continuing to provide fresh and clean air to every space at every time

india India

Products developed to supply clean and fresh air and protect against air pollution

India is increasingly demanding cleaner, fresher air as the outdoor air quality goes down. As Indians become more aware that it is necessary for healthier and more efficient employees, there is a growing need to introduce filtered, fresh air in working spaces.

To cope with this situation, Daikin India designed a product to supply clean, fresh air indoors. Using 2 sets of filters, one for large particles and one for finer particles, the product filtration efficiency and reliability is enhanced.

Daikin contributes to the improvement of employee health and efficiency through providing fresher, cleaner, and better indoor air quality.

Assistant General Manager
VRV Business

Snehashish Kumar

Interview

Most Indian cities now are very polluted and out of 30 most polluted cities in world, 21 are from India. It is affecting health and wellbeing of its citizen and it is becoming very imperative to improve air quality.

Daikin India is creating units to enhance user experience with superior air quality and also introducing AI for better monitoring and control of different HVAC requirements. In line with this, we have already launched outdoor air processing units with filtration up to PM10 level.

However, outdoor air supplied indoors is not the only concern. Sometimes the indoor air is more polluted than the outdoor due to dust particles and indoor pollutants. To ensure that only clean air is circulated indoors, we will launch our Round Flow Cassette IDU’s with PM 2.5 filtration option.

In future, we plan to develop products which gives improved air quality and are intelligent enough to help user with ease of monitoring, maintenance and operation at desired level. Also AI will help us predict consumer usage patterns and suggest them the best mode/ parameters on which to run the equipment to achieve desired air conditions thus enhancing consumer experience.

We want to create a society where people in India do not have to worry about indoor air quality.

Perfecting the Air is
Supplying fresh ＆ clean air for optimal health and comfort.

singapore Singapore

Centralized air conditioning system for the whole city to reduce energy consumption by about 30%

Singapore has pledged to reduce Emission Intensity by 36% from the 2005 level by 2030. Improving energy efficiency is among the strategy to meet this ambitious target. “Tengah Town” is the first sustainable smart town model in Singapore and is expected to house about 42,000 new homes. Selected residents in Tengah Town will be offered an energy efficient air conditioning system.

Daikin will supply Singapore‘s first large-scale, centrally cooled residential air conditioning system. Water, cooled by Daikin's Magnetic Bearing Chiller, will be circulated through piping to each house. Each room temperature can be adjusted independently.

This effectively cools down the entire apartment and reduces energy consumption by approximately 30% compared to individual air conditioning for each house. Residents still need to purchase a new air conditioner, but electricity usage and maintenance costs will be at a lower rate due to energy efficiency and service efficiency of having the entire building cooled by Daikin.

Daikin contributes to the development of sustainable communities by providing residential air-conditioning systems throughout the community.

Sales Manager

Vuputuri Malleswara Prasad

Interview

Singapore, an island country located almost directly below the equator, is strongly affected by rising sea levels caused by global warming. The creation of a sustainable society is an urgent issue.

Daikin Singapore has brought many sustainable solutions, like Environment friendly R32 5 ticks air-conditioning unit Highly efficient magnetic bearing chiller Smartbuilding system with Energy management and Predictive maintenance capabilities Also, providing customized solutions such as Plug & play chiller to increase productivity Intelligent EC driven AHU units and Mechanical piping connection for fast & secure installation. Combining all of our highly capable air solutions, Daikin Singapore aims to improve energy efficiency not only by cooling down individual rooms but also for the entire town as a low carbon solution for the smart city.

We would like to contribute energy efficient cooling solutions for the entire city, and by applying the knowledge we have gained to other countries, we aim to encourage sustainable town development around the world.

My dream is when it comes to perfecting the air, everyone thinks of Daikin for solution.

Perfecting the Air is
Contribute to a sustainable society by providing air conditioning for the entire city